AQ88 Terms & Conditions — Complete Guide

01 General Terms & Conditions

By using AQ88 (website: aq88.ws), you agree to these Terms & Conditions. They form a legally binding agreement. If you do not agree with any part of these terms, please refrain from using the AQ88 platform.

These Terms & Conditions are governed by the applicable laws of Bangladesh. AQ88 reserves the right to modify or update these terms at any time. Any changes will take effect as soon as they are published on the website.

AQ88 is a licensed online betting platform operating with world-class security and transparency. All information provided on our platform is intended for entertainment and informational purposes only.

02 Account Registration & Usage Terms

The following requirements must be met to create an account with AQ88:

• Users must be 18 years of age or older to register. Account creation by minors is strictly prohibited.
• Each individual may only create one account. Creating multiple accounts may result in all accounts being closed and any balance held being forfeited.
• All information provided at the time of registration must be accurate, complete, and up to date. Providing false information may result in account termination at any time.
• You are responsible for keeping your account password secure. Account credentials must not be shared with anyone.
• Transferring, selling, or allowing another person to use your account is strictly prohibited.

After account creation, AQ88 may request identity verification at any time. Withdrawals may be put on hold until verification is complete. Complying with the Terms & Conditions is a mandatory obligation for all users.

03 Betting Rules & Odds Policy

The following rules must be followed when betting on AQ88. These terms apply to all betting markets:

• Once a bet is confirmed, it cannot be changed or cancelled unless AQ88 approves it under exceptional circumstances.
• Odds in live betting may change at any time. The odds displayed at the time of bet submission will be considered final.
• If incorrect odds are displayed due to a technical error, AQ88 reserves the right to void the affected bet.
• If a match is abandoned or the result is not determined, bets will be settled in accordance with the applicable rules.
• AQ88 reserves the right to investigate any unusually large bets placed on the same event.
• If betting pattern manipulation is suspected, the account may be placed under investigation.

AQ88 offers betting across more than 30 sports categories, including cricket, football, kabaddi, hockey, tennis, and badminton. Specific betting rules for each sport are available in the relevant section.

04 Payment, Deposit & Withdrawal Policy

The following terms and conditions apply to all financial transactions at AQ88:

• Deposits can be made via bKash, Nagad, Rocket, and bank transfer.
• The minimum deposit amount is set by AQ88 and is subject to change.
• KYC verification must be completed on the account before withdrawals can be processed.
• Withdrawal requests are typically processed within 24 to 48 hours.
• Withdrawals can only be made to the same payment method used for the original deposit.
• In line with our anti-money laundering policy, additional verification may be required for unusual transactions.

User funds at AQ88 are held in a fully segregated trust account, completely separate from the company's operational funds. This ensures your money is always safe.

05 Bonus & Promotion Terms

The following general terms apply to all bonus and promotion offers on AQ88. Individual offers may also carry their own specific conditions:

• The welcome bonus is available to new members only and can be claimed once.
• A wagering requirement must be met before any bonus funds can be withdrawn.
• Bonuses can only be used for betting on the AQ88 platform and cannot be withdrawn directly.
• Bonuses have a fixed validity period. Any unused bonus will be automatically cancelled upon expiry.
• Multiple bonuses cannot be combined unless explicitly stated.
• Attempting to withdraw without meeting the bonus requirements may result in the bonus and any associated winnings being forfeited.

AQ88 reserves the right to modify, suspend, or cancel any bonus offer at any time. If a breach of terms and conditions is found, the bonus will be deducted from the account.

06 KYC Verification Process

The Know Your Customer (KYC) process is a key part of AQ88's security framework. The following documents may be required to complete verification:

• A clear photo of your National ID (NID) or passport.
• A recent utility bill or bank statement (for address verification).
• Proof of ownership of the payment method.

Documents submitted for KYC verification will be used solely for identity verification purposes and will not be shared with any third party. Once KYC is completed, re-verification will not be required unless your details change.

07 Prohibited Activities

The following activities are strictly prohibited on the AQ88 platform. Violating these terms may result in account termination and legal action:

• Creating multiple accounts to abuse bonuses.
• Operating an account using a false identity or another person's information.
• Using betting software, bots, or automated systems to gain an unfair advantage.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to breach platform security through hacking, phishing, or any other means.
• Harassing or attempting to defraud other users.
• Using AQ88's intellectual property without authorization.

08 Account Suspension & Closure

AQ88 reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Violation of any clause within the terms and conditions.
• Failure to respond to a KYC verification request.
• If evidence of fraudulent activity is found.
• By order of a court or law enforcement authority.
• Accounts inactive for an extended period (more than 12 months).

AQ88 will generally notify users by email before closing an account. However, in cases of serious violations, the account may be closed without prior notice. Users may also request account closure at any time through the support team.

09 Responsible Gaming Policy

AQ88 believes betting should be a form of entertainment. To ensure it never becomes an addiction, we offer the following features:

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Betting Limits: Set a limit to prevent yourself from wagering beyond a specified amount.
• Self-Exclusion: Temporarily or permanently disable your access to the platform.
• Reality Check: Receive periodic notifications about your playing time and spending.
• Cooling-Off Period: Take a temporary break whenever you need one.

If you're struggling with your betting habits, reach out to our support team. We're here to help, not to judge. For more information on Responsible Gaming, visit our Responsible Play View page.

10 Dispute Resolution Process

In the event of a dispute between AQ88 and a user, the following process will apply:

• Start by contacting our customer support team via live chat or email.
• The support team will aim to provide an initial resolution within 48 hours.
• If unresolved, the complaint will be escalated to senior management.
• If both parties cannot reach an agreement, arbitration will be initiated through a neutral third party.

AQ88's recorded transaction and betting data will serve as final evidence in resolving all disputes. AQ88 reserves the right to correct any incorrect results caused by a technical error.

11 Terms Update Policy

AQ88 reserves the right to modify these Terms & Conditions, in part or in full, at any time. Any changes will follow the process outlined below:

• For significant changes, a notice will be sent to your registered email address.
• Updated terms will take effect as soon as they are published on the website.
• Continued use of the platform after any changes will be taken as acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the option to close your account and withdraw your balance.

The latest version of these Terms & Conditions will always be available on this page. The date of the last update will always be shown at the top of the page.

12 Contact & Support

If you have any questions or concerns about these terms and conditions, please get in touch with us:

• Email: support@aq88.ws
• Live Chat: Click the chat icon in the bottom-right corner of the website.
• Support Hours: 24 hours a day, 7 days a week.

AQ88 is always here for you. Play responsibly and enjoy the platform within our Terms & Conditions.